Thank you for choosing Global Law. We strive to provide high-quality services and ensure client satisfaction. However, we understand that there may be circumstances where a refund is necessary. This Payment and Refund Policy outlines the terms and conditions for payment and obtaining a refund from Global Law for the yearly subscription service as stipulated below. Please read this policy carefully before using our services.
If you have any queries about this Policy, please call us on 0207 504 1306 Or send us an email to [email protected].
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Payment and Refund Policy.
Global Law is registered with the Information Commissioner’s Office (ICO) with registration number F202100278.
Subscription and Services:
- Global Law offers a subscription-based service for a specified duration, typically one year.
- The subscription grants you access to our comprehensive immigration services, including two free Zoom consultations, direct link access to the correct application form, a comprehensive document list tailored to your personal circumstances, and an application and document checking service.
- Additionally, you will receive a monthly newsletter highlighting UK immigration law changes.
Payment Terms:
- Payment for our services is required in full at the time of purchase.
- We accept payment through our integrated payment gateway to the Global Law Portal. Various payment methods, including credit cards, debit cards, and online payment platforms can all be used to process payments in UK pounds for the services offered.
- All payments made on our website are processed securely and in accordance with applicable data protection laws.
Cancellation and Refunds:
- You have the right to cancel your subscription within 14 (Fourteen) days of the payment date.
- If you decide to cancel your subscription within this timeframe, you are entitled to a full refund.
- To request a cancellation and refund, please contact our customer support team via email or phone.
- Refunds will be processed by receiving your cancellation request and will be issued using the original payment method.
- Once you have availed any of the services included in your subscription, a refund for the subscription fee will no longer be possible.
- In cases where the refund is subject to deductions or cancellation fees, these will be clearly communicated to you before the refund is processed.
We strive to provide high-quality consultations, and your satisfaction with our services is of utmost importance to us.
Dispute Resolution:
In the event of any dispute regarding payments or refunds, we encourage you to first contact our customer support team to seek a resolution. Please contact us by sending an email to [email protected].
If we are unable to reach a satisfactory resolution, you may escalate the matter to the appropriate alternative dispute resolution (ADR) entity as provided by UK regulations.
Currency and Pricing:
All prices and transactions on our website are in the currency specified on the website.
We make every effort to ensure the accuracy and currency of our pricing information. However, in the event of an error, we reserve the right to correct the price and notify you accordingly.
If you have any questions or concerns regarding our refund and payment policy, please don’t hesitate to contact our customer support team for further assistance.
Please note that this Payment and Refund Policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay updated with any modifications.
By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Payment and Refund Policy.
